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949-699-6619 | 9am - 6pm Monday - Friday : 10am - 3pm Saturday

Desktop Repair

The Microsoft Certified Technicians at Orange County Computer®, Inc. are experts in providing desktop repair services for both desktop PCs and Mac Products. Therefore, our Technical Team is equipped to handle any type of desktop repair. We specialize in resolving problematic computer repair issues that other Desktop Repair Providers either don't understand or haven't come across in their experience as "IT Professionals". Our Technicians are armed with the latest advanced diagnostic tools and technologies to repair your system. We will identify the root cause of those system crashes, lockup/freezing, slowness or Internet connectivity problems, etc. We will advise you on the best course of action to insure your system is running at it's optimal level. In addition, if the cost to repair your system is not financially feasible, we will provide you with an alternative solution so that you can make the best decision that meets your needs.

Below is a brief list of the Desktop Repair Services that we provide either at our Lake Forest Tech Repair Center or On-Site at your location:

Advanced Diagnostics and Computer Repair

What causes a desktop computer to randomly crash, run slow or freeze up in the middle of a task? The Technicians at Orange County Computer's Repair Center has the answer for you. Maybe your system is taking light years to connect to a remote access session or to access the Internet?  Our repair team will identify and repair the underlying cause of your desktop issues. We can repair:

  • Major and Minor Operating System issues or corruptions
  • Install all critical and standard updates that are interfering with the functionality of your system
  • Isolate and Remove Ransomware, Adware, Spyware, some Cryptolocker and other types of viruses
  • Poor performance issues and increase the overall speed of your computer system
  • Security vulnerabilities within your system (virus protection and intrusion prevention)

Software Installs and Software Troubleshooting

Our Technicians can also troubleshoot, repair or install any software application on your desktop. Which also includes critical updates. Up to 100GB of application data can be imported and configured for programs such as:

  • Microsoft Word, Excel, Powerpoint, Outlook, Access, Project
  • QuickBooks, Quicken, Peachtree and other accounting programs
  • Dynamics, ACT, Salesforce, SAP
  • Adobe Products (Photoshop, Creative Suite, Acrobat)
  • Proprietary Applications (Legal, Construction, Medical, etc.)

Complete Computer System Diagnostic

Furthermore, all computer systems require routine maintenance and repair to ensure that they run optimally, so you can perform at your best. Just as you would get an oil change for your car, your computer also requires minor as well as major system tweaks over time. Our repair team will diagnose the reason why your system is responding poorly or malfunctioning by performing a series of analysis and system evaluations. We will advise you on the best course of action to ensure your system is running at it's optimal level.

Computer Hardware Installation

Need more memory or a new hard drive? A technician can install any and all hardware either internal or external for your desktop or laptop. We will test the functionality of the installation to meet your needs. Examples include: Graphic/Video Card, memory, Hard Drive, CD/DVD Drive, Printer/Scanner.

Software Application Install

In addition, a technician will repair, troubleshoot or install one Software Suite that you have purchased (e.g., Microsoft Office, Adobe, QuickBooks, etc.) Install all critical updates, Import up to 100 MB of data into the application and if upgrading, configure the software to your needs. Click here to view the Software Applications that we support!

Operating System Installation

A technician will install any version of Microsoft Windows 7, 8, 8.1., 10 or Apple Operating System that you've purchased, Install all critical updates, install any drivers required, and configure the software to your specifications.

Virus Removal and Intrusion Prevention Services

There is no such thing as a "safe place" on the internet.

Opening a simple attachment in your email from an unknown source is one of the most common ways to contract a virus, and if your work revolves around contacting your customers, or even family and friends, you need a fool proof plan! Lately, you don't even need to open up an attachment to get a virus. All you have to do is innocently download something and click on the wrong button by mistake or simply open a phishing email. Then suddenly your data is being held hostage by a ransomware or crypto locker virus...

We offer several preventive solutions that will ensure a safe haven for your browsing needs. If you already have infected your data, bring your system in for virus removal as soon as possible. For more information on where you can start on your virus prevention plan, click here to read helpful tips!

Yes! You can have a normal conversation with our technicians!

When you work with the staff at Orange County Computer®, Inc. we will communicate with you clearly and concisely using normal verbiage that you understand. Tech Speak and terminology belongs in the IS Department. You aren't a cyber-guru so we won't talk to you like you are one. Furthermore, we feel that it is important for our customers to understand what is going on with their systems. While many of our competitors will tell the customer the hard to understand technical reason. We make sure to explain the situation in layman's terms. We can repair and service all issues regarding your desktop from the mouse not working, failed motherboard or a Blue Screen of Death system crash.

Let our Microsoft Certified Technical Team repair your system PROPERLY - the first time! Orange County Computer® services all computer makes and models including: Dell, HP, Gateway, Sony, Lenovo, Asus, Alienware, Compaq, Panasonic, Toshiba and Custom Builds.

For more information, please contact us via telephone at 949-699-6619 or via email at Contact Us