Hewlett Packard DV Series Recall

HP Laptop Problems? Blame Your Motherboard

You've powered up your Hewlett Packard laptop. You're set to rip through the Web. Then you discover you can't get a wireless connection. Or maybe the machine decides not to boot up at all. Sound familiar? These and a number of other exasperating inconveniences, such as freeze-up or sluggish performance, have been hitting many owners of Hewlett Packard DV 6000 and 9000 series laptops. The culprit, now well-known, is Hewlett Packard's faulty motherboard.

Some of these ailing laptops have been rushed to our Tech Repair Center. With due diligence, we confirmed our suspicions – the motherboard in these machines has an annoying habit of overheating. Kudos to HP for their reaction. The company instituted a recall, extending the basic warranty on these machines. Owners of DV series laptops just have to send the units to HP for repair. Simple enough, right? Not exactly.

You see, the problem is a faulty video display chip set on the motherboard. True, Hewlett Packard is replacing the flawed component. But the replacement is an identical motherboard, which of course, comes with an identical faulty chip set. Since this particular motherboard is the only one available for these units, HP basically is swapping one problem for another. Not exactly a winning strategy.

If your Hewlett Packard DV 6000 or 9000 series  laptop is giving you major headaches, take heart. Our tech wizards can help you find a real solution to Hewlett Packard's faulty motherboard. This includes transferring files onto a new or refurbished laptop and confirming if your computer is or could be potentially affected by the infamous HP Motherboard Recall. And if you need a whole new motherboard, consider it done with maximum precision and speed. No worries about losing valuable info. We back up all your files – text, music, photos, video, right down to the very last byte.

Contact our Sales Team for a Complimentary Network Evaluation at 949-699-6619 or Contact Us

Orange County Computer^® is your Comprehensive IT Solutions Provider.