Customer Feedback and Testimonials
Orange County Computer®, Inc. values the opinions of our clients. Furthermore the success of your business is important to us. As a result we appreciate your opinion and are always looking for feedback so we can better serve our clients. Also, feel free to email us with your comments or suggestions. Your satisfaction is our priority. The review can be related to a single experience regarding a repair or an overall evaluation of how we have managed your company network. Feel free “like us”, “follow us” or post your testimonials on our Orange County Computer, Inc. Facebook page. Your experiences could help potential clients make informed decisions about who they chose to work with. Thank you for your time!
Unfortunately there are some shady unethical solution providers out in the marketplace. Rest assured, Orange County Computer operates under a strict code of professional ethics and confidentiality. Our tech team is happy to help resolve the simple to complex matter and will consult with our clients regarding potential solutions. We only recommend realistic and cost effective outcomes that keep our clients coming back for more. Thank you for your continued support over the past 16 years. We wouldn’t be here without you!
After Make It Work abruptly closed, we needed to find a trustworthy IT company that was solid, honest, responsive, current on technologies, reasonably priced and business minded. Two of our computer hard drives crashed, and the data was recovered quickly and professionally. From my first call, Orange County Computer has been extremely quick to respond to our needs, and moved us to the Cloud immediately to handle our security and compliance issues. Working with the staff at Orange County Computer has been fantastic for us – I wish we had met them years ago
Handing my computer over to anyone is scary! I’m a screenwriter and a couple of weeks ago, my 5 year old hard drive crashed. I had a week’s worth of writing that hadn’t been backed up. I was freaking out! I made several calls to repair shops and I just didn’t feel comfortable with anyone I spoke to. Plus, they all were going to take 3 or 4 days just to diagnose the problem! I’m on a deadline and I may have already lost a week’s work! I immediately felt comfortable with the person I talked to on the phone, so I drove over and left my computer with Alex. He explained that I’d probably need a new hard drive and he could probably save 95% of my data. I got a detailed list of prices on everything (very reasonable) and he didn’t talk down to me! By 5pm the next day, I had my computer back – with everything including my writing in tact! AMAZING! And, my computer now runs all the latest updates (without going to Vista) and it runs 10 times faster than before. I can get a few more years out of this computer! Thank you so much. I will recommend you to everyone I know!
Orange County Computer and Media Blend were outstanding in putting my web-site together. I shopped around before choosing them, and from the very beginning they where the most personable and the most reasonably priced. It was a very easy process from start to finish. Anything that I wanted changed was changed. My web-site turned out exactly how I envisioned it and them some. I couldn’t have done it without them!!!
Thank you Orange County Computer for your amazing service. Never has a technical issue ever been handled in such a professional and compassionate way. I was beyond impressed with your customer service. All of my phone calls were answered VERY promptly and I the computer recovery was completed faster than anywhere else I could have taken it. I am happy to say my computer is now running with excellence. From data recovery to virus removal… you really can do it all. Thank you thank you thank you for rescuing my sanity and my business. I have never in my life had better customer service and for something so important! It has been a pleasure meeting you and I will be sending you many referrals over the years. Again I am so grateful for all you have done, you really went above and beyond and an CERTAIN that I could not have received better service. U ROCK!
Many times letters are written to companies to share concerns or “areas for improvement” regarding their product, customer service or customer support. This time I write to you for one purpose: to say thank you for your wonderful customer service and support.
As I start my company, it is important for me to find a company big enough to support my IT directives but small enough to give me the personal touch that sometimes will get lost when dealing with the “big” companies. Orange County Computer has demonstrated the skill set, knowledge and capability parallel to the larger IT companies that can support my network, laptops, desktops and work stations.
Your customer support is immediate and my problems are solved the first time. Your customer service is professional and courteous and it is very easy to reach a “live person” from your company during the business day and after hours. You always will call back and keep the commitments made to me regarding upgrades, repairs and follow up.
I have been very pleased and happy to start my company with a strong business partner such as Orange County Computer. You have proven customer satisfaction is your #1 priority and I want to say thank you.
Deborah & Staff:
I just wanted to say Thank You for the excellent service I received, and I am very happy with the operation of my computer. I will recommend your company to many of my associates & friends. Once again, Thank You.
Computer Giants has been doing business with Orange County Computer since September of 2005. During that time Orange County Computer has provided exceptional customer service and technical support for our company.On numerous occasions, the productivity of our company was at a stand still and had it not been for the prompt and competent services of Orange County Computer, our company would have been down for much longer. On one occasion, our entire company was offline and required the immediate rebuilding of a server and re-installation in an outside data storage facility. The problem occurred after hours and Orange County Computer worked through the night to get our company in operable condition before the start of the next business day.
Orange County Computer also helped us to identify Network Server compatibility issues that were unrecognized by other IT Solution Companies. Orange County Computer helped our company move into a new, more efficient operating environment.
Thank you for your continued help and support.
My writing projects were stalled by well-meaning friends who were reputed to “know all about computers.” They didn’t (!) and the chronic problems that my five-year-old “Hal Jr.” had developed were “nickel-and-diming” me into ever more aggravating frustration. Looking finally for professional help, a stroke of good fortune brought me to the wonderful people at Orange County Computer. What a relief! They explained the problems in non-technical terms and offered several repair options, depending on my requirements and budget. Within one working day, they de-bugged Hal Jr., increased its power, unscrambled glitches I had caused, installed a new hard drive and, in general, restored my computer to its original performance. After I set it up and plugged it in, they made sure with a phone call that everything was working properly. I could not be more pleased with their service and I now recommend Orange County Computer to my friends as a first resort! G.T.Darwin, Laguna Hills, California.